How to Redeem a Code from Microsoft Store on Windows 10

August 22, 2020 at 4:44 AM in Activation, FAQ, Xbox Platform with no comments

Updated August 20, 2020

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How to redeem a code from Microsoft Store on Windows 10?


1. Locate and select the Microsoft Store on your Windows 10 device.


2. Click on the three horizontal dots (see more menu) on the upper right side of the page right next to the search box.

Microsoft Store Log In  

3. On the drop down, select Redeem a code. Make sure you are signed in to your Microsoft account.

Microsoft Store Redeem a Code  

4. Type in your 25-character code on the provided box and click on Redeem. *You don’t have to type in the hyphens (-)

Microsoft Store Enter Code

Why is my Windows Game code not working?


What if you followed the steps accurately, but your key is still not working?

The problem may be in entering the key.

The codes are 25 digit characters long and are grouped by 5 separated by dashes.


Recheck the code and make sure that you don’t miss any digit.

Also, make sure that you are able to differentiate your 0 (zero) and O, Q and D (letter), 1 and the capital letter i, B and 8, G and 6… and so on.


*In case you would need more assistance and would have other questions please send us an email at, we are happy to be of help!