Key or Gift Card Not Working? | Allkeyshop Reward Program
How to use a Gift Card won from the Reward Program?
Here’s what you have to do when you win a Gift Card from us. First, you must make sure that you are redeeming it at the appropriate site.
- Copy the complete code.
- A link is provided in order for you to go to the appropriate site, click on that.
- If you don’t have an account yet, create one. If you have one, just log in.
- Look for the allotted area and paste the code to redeem the Gift Card.
The Gift Cards are not discount coupons but are codes that you can use to add credits to your accounts for the intended sites. What this means is that the credit from the gift cards can be used to purchase games or be used in other services on the site that would usually have you shelling out money.
By chance, you are not able to redeem your Gift Card, we have the workaround for you below:
The very first thing that you should check is that you have copied the code correctly. The most common mistakes in errors in Redemption is not copying the code correctly or not logging into the correct site.
If you are a hundred percent sure that you did all the steps correctly and the code is still is not working, you will have to talk to customer service. Before heading on over there make sure you have the following information ready for a faster resolution:
- The email address for your account on the specific site that you are trying to redeem the code from.
- The screenshot of the code on the site that you are trying to redeem.
- The screenshot of the error message after you have tried to redeem the code.
Go ahead and click on the ‘Chat’ button on the bottom right-hand corner on your screen once you have all the needed information. Also, give a quick description of your issue as well as all the information that you gathered. The support specialists are usually available 24/7, however, just in case they are offline, you can leave a message, and they will surely answer as soon as possible.
Once the problem has been identified, our support team can either give you other options to resolve the issue or provide a new code.
Here’s what you have to do when you win the daily give away on Twitch but was not able to receive the key.
Winning on the Daily Gleam through the AllkeyshopTV Twitch stream would usually reward players the keys via their email within 48 hours of selecting the winner. If you did win but was not able to receive the key, here’s what you have to do.
- Make sure that it is more than 48 hours that you were not able to receive the key.
- Check your email’s spam folders as it may have been delivered there.
Same with the above procedure, click on the ‘Chat’ button on the bottom right corner of the site and tell our support specialist your dilemma.
Our support specialists are always willing to help you come across any problems with our services. Our goal is for you users to have the best experience whenever you go to any of our sites.