Eneba Ratings and reviews

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Questions and answers from Eneba customers

I HAVE JUST BOUGHT A REGION-LOCKED CD KEY AND NEED HELP.

If you have bought a game for the wrong region, you can get in touch with their support, who will help you fix it. You will need to provide screenshots as proof.

MY KEY IS ALREADY USED AND I CAN’T ACTIVATE IT.

Please double check that you are inputting your code correctly and if it still does not work, then get in contact with their support.

WHAT SHOULD I DO IF I RECEIVE A DIFFERENT PRODUCT I BOUGHT?

If you do not receive the product you paid for, you should immediately dispute the purchase by going to your orders list and selecting the dispute option. If the seller does not solve your problem, you should contact the Eneba support team immediately.

DO I NEED AN ACCOUNT TO PURCHASE A GAME?

You do not need an account to buy a game on Eneba; however, they recommend creating an account so that you can easily track your purchases.

22 comments


says on July 27, 2022 at 9:52:05 PM

Bought 3 small games, didn’t had any problems! I received the keys instantly and everything worked fine.

Rating: 4/5
says on April 21, 2022 at 5:02:04 AM

Brought a key for cyberpunk 2077 and it didn’t even work, I guess it must have already been activated. Wouldn’t recommend dealing with eneba.

Rating: 0.5/5
says on March 10, 2022 at 3:38:03 PM

I purchased a Steam game listed as GLOBAL but then it says it will only work in Europe so I had to return and now my credit card is all funky and I can’t buy the game I wanted to play today.

Rating: 1/5
says on January 8, 2022 at 5:20:31 PM

I bought a key for Hellpoint and was sent a key that had already been activated. I raised a ticket. A few days later they told me to reupload screenshots. And 3 days later still silence. 1 week of waiting is not ok IMO. And dog knows how long i’ll have to wait

Rating: 0.5/5
says on December 22, 2021 at 1:39:13 PM

First time really using this website but worked well and was basically instant

Rating: 5/5

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Eneba Info

Creation date

1/1/18

Code promo

-3%: AKS

Delivery Time

Instant

Currency

$ € £ zł

Support Respond Time

Instant

About Eneba

Eneba is a store for digital games. They offer a huge catalogue of games and gift cards at competitive prices. They also offer weekly sales and giveaways. We are working with Eneba since December 2018 and we had no issues with their services. Support Schedule: 24/7  

Eneba and the Identity Check:

It is possible that if your purchase seems suspicious, the CD key seller may subject you to a security check. This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted shops have different policies on these security checks and we recommend the following best practices to avoid suspicion: - Do not use proxy or VPN with your purchase. - If you use Paypal, use the same email address to create your account on their website. - If you use a credit card, use the same first and last name in your order on their website.  

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