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Questions and answers from Gamesplanet customers

HOW LONG SHOULD I WAIT FOR MY GAME KEY?

You will receive your activation code instantly. However, you may have to wait up to 4 hours for your transaction to process in a rare case. You should check your spam and junk folders in case the key is sent there.

WHERE DOES MY CD KEY COME FROM?

Gamesplanet gets its keys directly from publishers and developers, meaning a portion of your purchase goes towards the companies you love.

WHAT HAPPENS IF I BUY A GAME KEY THAT I CAN'T USE IN MY REGION?

If you accidentally purchase a key that you can’t use because of your region, don’t panic. Instead, immediately get in touch with Gamesplanet support, and they will be glad to issue you a refund.

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Gamesplanet Info

Creation date

1/1/07

Delivery Time

Instant

Currency

$ € £

Support Respond Time

Instant

About Gamesplanet

Gamesplanet shop is one of the pioneers in the digital market. Gamesplanet is an official CDkey seller. Gamesplanet headquarters is based in Paris, France. We work with Gamesplanet since November 2014 and overall we found no problems with their services. Company name: Metaboli Support Schedule: 24/24 7/7 (09h to 0h, available supports are French and English, and during the night usually only the English support is available).

Gamesplanet and Identity Check:

It is possible that if your purchase looks suspicious, the CD key vendors may subject you to a security check. This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted shops have different policies on these security checks and we recommend the following best practices to avoid suspicion: -Do not use proxy / VPN with your purchase. -If you use Paypal, use the same email address to create your account on Gamesplanet website. -If you use a credit card, use the same first and last name in your order on Gamesplanet website.

Contact Gamesplanet.com