Gamivo Ratings and reviews

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Questions and answers from Gamivo customers

I PRE-ORDERED A GAME, WHERE IS IT?

Gamivo promises to deliver your pre-order no later than the day the game launches. Sometimes you may receive your key earlier, but this is rare and should not be expected. You can also cancel a pre-order up to 3 days before the launch date.

SHOULD I BUY THE CUSTOMER PROTECTION PROGRAM?

The Gamivo Customer Protection Program is automatically included in your cart and protects your purchase. Any item bought with the Customer Protection Program service activated is protected with a Gamivo Guarantee. You can turn this off by unchecking the box in your cart before purchase.

WHY AM I SIGNED UP TO GAMIVO SMART?

Gamivo Smart is a monthly subscription service that offers exclusive discounts, customer service priority, and order priorities. You can disable this by selecting “Buy With Regular Price” at checkout. Signing up for it will mean you do not have to purchase the Customer Protection Program as it’s included.

I BOUGHT A GAME I CAN’T ACTIVATE IN MY REGION.

If you buy a game that can not be used in your region, make sure to notify Gamivo customer support immediately with screenshot proof, although you may not receive a refund or replacement. It is important to always check the region of the game and disable any VPN.

46 comments


says on July 22, 2022 at 6:25:53 AM

all good, I’ve been buying for months and I’ve never had a problem

Rating: 4.5/5
says on July 21, 2022 at 10:56:46 AM

I’ve bought 5 games so far with no problem, really simple

Rating: 5/5
says on April 6, 2022 at 9:59:56 AM

all good, I’ve been buying for months and I’ve never had a problem

Rating: 5/5
says on March 10, 2022 at 3:57:59 PM

When you try to checkout they remove your discount and add a fee or monthly subscription charge.

Rating: 0.5/5
says on February 24, 2022 at 11:47:46 AM

Worst experience with a key selling site ever. Preordered Elden Ring. Everything seemed to go okay. Then I found out they charged me extra for a subscription service I never consented to. I try to unsubscribe then they give me a message saying “Please wait up to 24 hours for an email to arrive and click on the link to unsubscribe”. Email never came. Had to go through support. Support didn’t get back to me UNTIL I filed a paypal dispute and severing my billing agreement with them for them to respond saying that they unsubscribed me. So everything went well from then onward, since it was a preorder I had to wait to get my key until release day. I got an email today saying that the provider of the key PriceAxe has indicated that my key cannot be delivered to my country the US. Keep in mind the listing said GLOBAL and didn’t have any region restrictions to my country (the US), which meant the seller lied on the listing. Also let’s not forget the fact that PriceAxe is one of Gamivo’s approved sellers. I took the refund they offered in a heartbeat. This is the first experience I had with them and definitely the last. What a headache of a website. I hope AKS and CDD no longer associate themselves with such a terrible website.

Rating: 0.5/5

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Gamivo Info

Creation date

4/9/17

Code promo

-3% : AKS3

Delivery Time

Instant

Currency

$ € £ kr zł kr

Support Respond Time

Instant

About Gamivo

Gamivo is a global marketplace for CD keys. The company is run by gamers. The headquarters of Gamivo is based in Malta. We have been working with Gamivo since October 2017 and so far, we had no problems with their service. Company Name: GAMIVO Limited Support Schedule: 24/7

Gamivo and Identity Check:

It is possible that if your purchase looks suspicious, the CD key vendors may subject you to a security check. This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted shops have different policies on these security checks and we recommend the following best practices to avoid suspicion: -Do not use proxy / VPN with your purchase. -If you use Paypal, use the same email address to create your account on the Gamivo site. -If you use a credit card, use the same first and last name in your order on the Gamivo site.

Contact Gamivo.com

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