HRK reviews and ratings

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Questions and answers from HRK customers


says on February 14, 2021, 18:55

I’ve bought two games with this website and had no problems!

says on May 23, 2019, 21:28

Complete hassle. Terrible service. I created an account, verified my email address and checked out. They put my order on hold immediately and requested I take pictures of my credit card and ID to process. I did, and added a ticket, but only saved a few cents over another site, so I will be cancelling this if it goes through and will never use this site again. Not worth the hassle.

says on May 27, 2019, 4:49

Hi 10th.tardis,

We are sorry if you were not pleased with the additional verification process that the seller required. Kindly take note that they are doing this to protect the customers from identity theft and fraud. It may not be the best way to verify and determine the real owner of the account, but rest assured that after doing this onetime verification, it won’t be needed anytime in the future anymore.

Again, we would like to apologize for the inconvenience and we thank you for your patience and understanding regarding this matter.

If you have any other questions feel free to contact us again through our Live Chat Service or leave us a message if we are offline.

Allkeyshop Support Team

says on February 01, 2019, 5:26

Beware of this company. Ordered Slay the Spire, advertised as a Global key. I tried to use the key and received an error message saying it could not be used in my region, as it was for Europe. Contacted HRK, they replied that they would look into it and get back to me. All they did was change the description which now says the key is for Europe. They did not refund my money or reply to 5 e-mails. I reported them to PayPal and asked for a refund. They are an unethical company.

says on February 02, 2019, 15:04

I am sorry to hear, that the product you paid for couldn’t be activated, however you did well
by contacting their support once you saw you had an issue,
i invite you to contact our live support and to give your order information as following:

Order number : XXXX
Hour : XXHXX
Game name : XXXXX
Price : XX,XX Euro
Means of payment : XXXX
How much time did it take to receive the key : X minutes/hours
Did you use support : yes/no
How much time did they take to respond : X minutes
Key works : yes/no

So they can help you and contact the shop on your behalf, if necessary.

Best Regards,
Allkeyshop Support team

says on June 11, 2018, 16:23

Date: 11/Jun/2018
Hour: 17:00
Game Name: Fallout 4 PC
Price 9.7 USD (10,5 with fees)
Payment Method: PayPal
How Much Time Did it Take to Receive the Key: Less than minute (instantly)
Did you use support: Negative
How Much Time Did They Take to Respond: N/a
Key Works: Yes
Country / Region: Chile / Latin America

says on May 10, 2018, 19:24

Fixed order, worked perfectly using G2A pay, just don’t use the direct Paypal method.

says on May 10, 2018, 15:38

Completed order through paypal, after confirmation through paypal received an error message saying they needed a selfie with a picture of my photo ID. Obviously I’m not going to do that, so i’m trying to cancel my order through them and paypal now, but so far not having any luck. I’ve used this site before and it worked fine, but now seems to be a total scam and will never use it again.

says on May 10, 2018, 16:13

update: was contacted quickly by their customer support and informed that this happens sometimes with paypal payments on their site, and since I didn’t upload the documents the order was canceled. They told me if I used the G2A pay option (which you can use paypal for) the photo verification wouldn’t be necessary, and it also had a lower fee anyway. I tried again using this option and the transaction went through perfectly. They just need to fix their payment methods, and this site will be great.

says on May 04, 2018, 11:50

Okay I wish I had read the reviews on this site before making a purchase.
It seems this site HRK doesn’t accept Paypal so I decided to use a digital gift card that I had earned from a website to make the purchase. This HRK vendor takes the money off my card and then ask me to take a picture of my ID along with the card in order to prove my validation. This is literally impossible to do since I have no physical card to use for this verification. I tell them this and they talk to me like I’m some sort of scammer. No…it seems like HRK is a scam. How about they should let it be known that digital gift cards are not viable for purchase before taking money from it.

I requested a refund and now I have to go through the long process of getting my money back. It’s been about 4 days and I am still waiting for the funds to return to my card….

Advice to others: do not use a digital gift card to make your purchases. Make sure you have a physical card handy for the HRK security check. Other than that, avoid this site.

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