Kinguin Ratings and reviews

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Questions and answers from Kinguin customers

HOW LONG WILL IT TAKE TO RECEIVE MY GAME KEYS?

Kinguin works hard to ensure you receive your key within 15 minutes of purchase. However, there are times when your key may take longer. You can check your Order Status in your account to keep track of your oders.

HOW CAN I CONTACT KINGUIN SUPPORT?

You can contact Kinguin support through the chat button in the bottom right or by creating a ticket. If you have a problem with a purchase, you should use the Report a problem button in your account. Try and avoid opening multiple tickets for the same issue.

CAN I RETURN MY KEY IF I ALREADY HAVE THE GAME?

No. Once your purchase has been completed and the key delivered, you will not be able to get a refund. Although by activating Kinguin Buyer Protection, you receive ticket priority, a 100% money-back guarantee on random games, and protection from fake keys.

66 comments


says on April 29, 2022 at 1:35:16 AM

PSNow 12-month cards – Were they purchased before Sony’s crackdown? Will they work?

Rating: 5/5
says on March 10, 2022 at 3:59:27 PM

Expect to pay and extra 10-20% in fees (they add a service charge and a processing charge)

Rating: 2/5
says on December 1, 2021 at 8:52:41 PM

Kinguin is listing the OLD 1998 Tom Clancy’s Rainbow Six under the new Rainbow Six Siege. Check your games and regions before you purchase keys.

Rating: 1/5
says on November 24, 2021 at 9:27:36 PM

What a scam. I ordered 2 games got the key for 1 of the games the other was under review or whatever they call it. The next morning still under review, happened to check my email and it said they needed to verify my location. I did everything they asked and another day goes by. It wasn’t until I filed a complaint with PayPal, now they have time for me. Too bad, I got my money back and spent it with someone that wants my business. Don’t waste your time or money with these guys.

Rating: 0.5/5
says on October 31, 2021 at 5:55:09 AM

Very bad website
most of the sellers keys is invalid and the customer support system is so useless

Rating: 0.5/5

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Kinguin Info

Creation date

1/1/12

Code promo

-8%: ALLKEYSHOP8

Delivery Time

Instant

Currency

$ € £

Online Chat Support

Support Respond Time

Instant

About Kinguin

Kinguin.net store is one of the premier go-to platforms for digital games, items, and related services. This marketplace has helped 7.5 million gamers save more than $170 million on gaming purchases and in-game assets. As a global marketplace, Kinguin.net offers Buyer Protection, which provides an additional layer of security for gamers buying in the marketplace. Click here to learn more about Kinguin Buyer Protection. Kinguin is available under 2 entity, Kinguin and Kinguin CR CARD, the first allows you to pay by PayPal as well, but with the Kinguin CR CARD only the payment via Credit card is available. Kinguin is based in Hong Kong, with offices worldwide. We are working with Kinguin.net since February 2013 and we found no problems with their services. Company name: Kinguin Limited Support Schedule: 24h/7

Kinguin and Identity Check:

It is possible that if your purchase looks suspicious, the CD key vendors may subject you to a security check. This may be pretty annoying and you may lose time besides having the feeling of injustice and violation of your privacy. Each of our trusted shops have different policies on these security checks and we recommend the following best practices to avoid suspicion: -Do not use proxy / VPN with your purchase. -If you use Paypal, use the same email address to create your account on their site. -If you use a credit card, use the same first and last name in your order on their site.

Contact Kinguin.net

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