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Questions and answers from customers


says on June 03, 2018, 20:18

This “Online Gold” is the worst key retailer I’ve ever come across on AllKeyShop/cheapdigitaldownload. I would NOT recommend them AT ALL.

I ordered project cars 2 from “Online Gold’ the delivery time advertised said 5-10 minutes. It’s been over 2 hours and I still do not have a key. They had no problem taking my money through PayPal but they have serious issues processing orders. I tried contacting support but apparently their support is non-existent. Total garbage store and you should AVOID THEM AT ALL COSTS.

says on November 16, 2016, 17:25

This shop should be removed off they are selling EU keys without any marking this website says keys are not region locked there is specifically a symbol that says it’s not region locked so I purchased a key and then am emailed saying I can’t be refunded because the website supposedly says it’s region locked (WHich it isn’t in there) there are several people who have been scammed by this seller i’ve now told them I will gladly take them to court if they chose not to refund me please change the region to EU only so people stop purchasing their keys.

says on October 06, 2016, 22:01

Purchased a game from them, a version which was advertised without region restrictions on CDD AND the product page itself, when i received the key, they had given me an EU version, i contacted support, their response was simply “Sorry”, they refused to give me the key i had paid for and offered instead to *ISSUE* a refund in 2-3 days, which would then take another 2-3 days to process. I’m now out about $90 for their fuckup AND i can’t play the game i just bought until they’re finished fucking me around.


says on June 13, 2016, 17:30

When you purchase something, they want you to fill out a PDF with your photo ID and a real picture of you. That’s incredibly ridiculous, and unbelievably shady. DO NOT VISIT THIS SITE, it’s a complete scam.

says on September 26, 2015, 2:38

I just bought super mario maker for the wii u on this website. I’m from Canada and I guess they sent me a european code because the eshop do not recognize it… I sent them a support message. And they tell me that since it’s a digital good there is no refund or exchange. So I just lost 57,55 $CAD and they dont won’t to give me anything. Nowhere on the game page it was wrote that it was a european key. I just opened a PayPal dispute. I hope it will resolve something.

says on September 27, 2015, 3:31

Hi David,

We’re sorry for this inconvenience, but if you read the product description from the game link below that we posted from our shop there is no European CD key mentioned. So I guess the problem is on the store not us. Have you tried contacting them again?

says on September 11, 2015, 2:19

I purchased 2 games within 5 minutes. For 1 of the games they asked for me to fill out a pdf file and email my passport back to them. For the othee game, they asked me to give them my phone number to verify. They said that they couldn’t reach me which is strange because my phone was next to me the whole time. This company will scam you.

says on September 11, 2015, 11:33

Hello Ryan,
We’re sorry you experienced this. Online-gold is one of our trusted stores, and we rarely have any issues with them. Online-gold is asking you for those info for them to be able to check what’s going on with your account. Have you tried contacting them again about your issue?

says on September 11, 2015, 2:01

Definitely did not ship code in 15 minutes. They wanted me to scan in a pdf file and send pictures from my passport id. Are you kidding? Scam.

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